Management
Theories & Concepts at the Workplace
A
combination of management theories may help increase worker productivity and
service quality.
Management
theories are implemented to help increase organizational productivity and
service quality. Not many managers use a singular theory or concept when implementing
strategies in the workplace: They commonly use a combination of a number of
theories, depending on the workplace, purpose and workforce. Contingency
theory, chaos theory and systems theory are popular management theories. Theory
X and Y, which addresses management strategies for workforce motivation, is
also implemented to help increase worker productivity.
Contingency Theory
This
theory asserts that managers make decisions based on the situation at hand
rather than a "one size fits all" method. A manager takes appropriate
action based on aspects most important to the current situation. Managers in a
university may want to utilize a leadership approach that includes
participation from workers, while a leader in the army may want to use an
autocratic approach.
Systems Theory
Managers
who understand systems theory recognize how different systems affect a worker
and how a worker affects the systems around them. A system is made up of a
variety of parts that work together to achieve a goal. Systems theory is a
broad perspective that allows managers to examine patterns and events in the
workplace. This helps managers to coordinate programs to work as a collective
whole for the overall goal or mission of the organization rather than for
isolated departments.
Chaos Theory
Change
is constant. Although certain events and circumstances in an organization can
be controlled, others can't. Chaos theory recognizes that change is inevitable
and is rarely controlled. While organizations grow, complexity and the
possibility for susceptible events increase. Organizations increase energy to
maintain the new level of complexity, and as organizations spend more energy,
more structure is needed for stability. The system continues to evolve and
change.
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